Your personal data belongs to you. This Privacy Policy explains exactly what information JQK888 collects, why we collect it, how it is used, who it may be shared with, and the rights you hold over your own data. We are committed to handling your information responsibly and transparently.
Six core commitments underpin every data decision we make at JQK888. These are not aspirational statements — they describe our actual practices.
We collect only the personal data we genuinely need to operate your Account, process payments, and comply with legal obligations. We do not collect information for the sake of it, and we do not retain it longer than necessary.
JQK888 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Your information is used exclusively for the purposes stated in this Policy.
All data transmitted between your device and JQK888's servers is protected using industry-standard TLS encryption. Personal data stored on our systems is encrypted at rest using AES-256.
You have the right to access, correct, and request deletion of your personal data. JQK888 processes all data rights requests within thirty days of receipt. See Section 8 of this Policy for the full list of your rights.
Where data is shared with third parties — for example, payment processors like Touch 'n Go eWallet, Boost, DuitNow, or FPX — it is done strictly on a need-to-know basis and governed by contractual data protection obligations.
In the unlikely event of a data security incident affecting your personal information, JQK888 will notify affected Players in a timely manner in accordance with applicable data protection obligations.
This Privacy Policy ("Policy") sets out the basis on which JQK888 ("the Platform", "we", "us", "our"), operator of the online casino and sports betting platform at https://jqk888.cam, collects, uses, stores, and processes personal data relating to individuals who access, register, or interact with the Platform ("Users", "Players", "you").
JQK888 is committed to the responsible and lawful handling of personal data. This Policy is designed to provide full transparency regarding our data practices, including what we collect, why we collect it, with whom it may be shared, and what rights you hold in relation to your own information.
By accessing the Platform, registering an Account, or using any of the Services offered by JQK888, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the Platform constitutes acceptance of this Policy as it may be amended from time to time.
This Policy should be read in conjunction with JQK888's Terms & Conditions, which are incorporated by reference and form part of the overall agreement between you and JQK888. In the event of any conflict between this Policy and the Terms & Conditions on a data privacy matter, this Policy shall prevail.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
JQK888 collects the following categories of Personal Data in connection with the operation of the Platform:
JQK888 collects Personal Data through the following channels:
| Source | Examples |
|---|---|
| Directly from you | When you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or update your profile settings. |
| Automatically | When you browse or interact with the Platform, our servers automatically log technical data including IP address, device information, session activity, and cookie data. |
| From payment processors | When you transact using Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or other supported methods, transaction confirmation data is shared with us by the payment provider. |
| From identity verification services | Where third-party KYC providers are engaged, they may share verification outcomes and associated documentation with JQK888 for the purpose of account activation and compliance. |
| From fraud prevention partners | In certain circumstances, JQK888 may cross-reference Player data against shared databases maintained by fraud prevention and AML compliance service providers. |
JQK888 processes your Personal Data for the following specific purposes:
JQK888 relies on the following legal bases for processing your Personal Data:
| Legal Basis | Applicable Processing Activities |
|---|---|
| Contract performance | Account registration, payment processing, game provision, and customer support — activities necessary to fulfil the agreement between you and JQK888. |
| Legal obligation | KYC/AML compliance, age verification, record-keeping for regulatory purposes, and response to lawful requests from competent authorities. |
| Legitimate interests | Fraud prevention, security monitoring, platform improvement, and responsible gambling monitoring — where these interests are not overridden by your data protection rights. |
| Consent | Promotional communications and certain non-essential cookie categories. You may withdraw consent at any time without affecting the lawfulness of prior processing. |
JQK888 does not sell, rent, or trade your Personal Data to third parties. We may share your data with the following categories of third parties strictly on a need-to-know basis and solely for the purposes described in this Policy:
To process deposits and withdrawals, JQK888 shares relevant transaction data with payment service providers including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX operators, Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank. These providers receive only the data necessary to complete the transaction.
JQK888 may engage third-party KYC and identity verification service providers to assist with the verification of your MyKad, passport, or other identity documents. These providers are contractually bound to process data only for the purpose of verification and are prohibited from retaining or using your data for any other purpose.
JQK888 uses third-party cloud hosting, security monitoring, and data analytics infrastructure. Providers in this category are engaged as Data Processors under written agreements that impose strict data protection obligations.
JQK888 may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, or where such disclosure is necessary to protect the rights, property, or safety of JQK888, its Players, or the public.
Where a Player's activity raises fraud or money laundering concerns, JQK888 may share relevant data with shared fraud prevention databases and AML compliance service providers for the purposes of investigation and prevention.
JQK888 will never share your personal data with third-party advertisers, marketing companies, or data brokers. Any communication you receive from JQK888 will originate from our official channels only. If you receive unsolicited communications purportedly from JQK888 through third-party channels, please report this to our support team.
Subject to applicable data protection law, you hold the following rights in relation to your Personal Data held by JQK888. To exercise any of these rights, please contact our Data Privacy team through the channels set out in Section 15 of this Policy.
Request a copy of the Personal Data JQK888 holds about you, including how it is being used.
Request correction of inaccurate or incomplete Personal Data held in your Account.
Request deletion of your Personal Data in certain circumstances — subject to legal retention obligations.
Request that JQK888 restrict the processing of your data in defined circumstances.
Request a structured, machine-readable copy of your Personal Data provided to JQK888.
Object to processing based on legitimate interests, including profiling for marketing purposes.
Withdraw consent to processing at any time where consent is the legal basis, without affecting prior processing.
Request human review of any solely automated decision that produces significant legal or similar effects.
JQK888 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by up to a further sixty (60) days, in which case you will be notified of the extension and the reason for it. We do not charge a fee for exercising your data rights in ordinary circumstances.
JQK888 retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of active Account + 5 years following Account closure |
| KYC / identity verification documents | 5 years from the date of submission or Account closure (whichever is later), as required by AML compliance obligations |
| Financial transaction records | 7 years from transaction date, as required for financial record-keeping |
| Betting and gameplay history | Duration of active Account + 3 years following Account closure |
| Customer support communications | 3 years from the date of the communication |
| Technical and usage logs | 13 months from the date of collection |
| Self-exclusion records | Duration of exclusion period + 7 years, to prevent circumvention of exclusion |
Following the expiry of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with JQK888's data destruction procedures. Where anonymised data is retained for analytics purposes, it can no longer be linked back to any identifiable individual.
JQK888 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While JQK888 maintains robust security measures, no system is entirely immune to risk. We strongly encourage you to use a strong, unique password for your Account, enable two-factor authentication, and contact support immediately if you suspect any unauthorised access to your Account.
JQK888 uses cookies and similar tracking technologies on the Platform for the following purposes:
These cookies are essential for the operation of the Platform and cannot be disabled. They enable core functions such as Account authentication, session management, security verification, and load balancing. No consent is required for strictly necessary cookies.
Functional cookies remember your preferences and settings — for example, your preferred language and display settings — to provide a more personalised experience. These are set with your consent.
Analytics cookies allow JQK888 to understand how users interact with the Platform — which features are used, where errors occur, and how performance can be improved. Data collected through analytics cookies is aggregated and anonymised where possible.
You may manage non-essential cookie categories through your browser settings or through the cookie preference centre available on the Platform. Please note that disabling certain functional cookies may impact your experience on the Platform.
JQK888 primarily processes and stores Personal Data on servers located in secure data centre facilities. In certain circumstances — for example, where third-party KYC verification providers or cloud infrastructure partners operate internationally — Personal Data may be transferred to and processed in jurisdictions outside of Malaysia.
Where such transfers occur, JQK888 ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that required under applicable data protection law. These safeguards include contractual data processing agreements, standard contractual clauses, and assessments of the adequacy of the receiving jurisdiction's data protection framework.
JQK888 is strictly an adults-only platform. Access to and use of the Platform is prohibited for any person under the age of 21 years. JQK888 does not knowingly collect Personal Data from individuals under the age of 21.
Age verification is a mandatory step in the Account registration and KYC process. Any Account found to belong to an individual under the age of 21 will be immediately closed, and all Personal Data associated with that Account will be deleted or returned to the verified account holder in accordance with applicable obligations, except where retention is required for legal compliance purposes.
If you are a parent or guardian and have reason to believe that a minor has registered an Account or provided Personal Data to JQK888, please contact our support team immediately at the email address provided in Section 15.
JQK888 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page.
Where changes to this Policy are material — for example, changes to the categories of Personal Data we collect, the purposes for which it is used, or your rights as a data subject — JQK888 will provide advance notice via the Platform or by email to the address registered to your Account.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, please discontinue use of the Platform and contact support to close your Account.
If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 8, please contact JQK888's Data Privacy team through the following channels:
JQK888 serves players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam. We are committed to being accessible and responsive to all Player data enquiries regardless of location within Malaysia.
JQK888 is strictly for players aged 21 and above. Play responsibly and within your means. Visit our Responsible Gambling page for self-exclusion tools and support resources.
JQK888 is committed to earning and maintaining your trust — through transparent data practices, robust security, and a Platform built to respect your rights at every step.
For players aged 21 and above only. Play responsibly.